When you’re handling your own online business, talking to your customers is often your biggest priority. While this is a bit easier when you’re starting out, once you get 30 or more messages a day, it can get a bit complicated.
Consider this…Why do hotels have front-desk officers? They’re the first to make contact with customers. They address concerns before seeking to ‘speak to the manager’.
You can do the same thing by hiring customer service representatives. Of course, it can be costly in the long run.
So when the idea of an automated system able to handle customer concerns first came out, business and brand owners got excited! The thought of having a “bot” to handle your front desk eliminates a lot of the issues.Continue reading
Professional-looking designs are essential for success on any social media platform. Meaningful graphics will not only attract an audience, but they’ll also keep your audience engaged.
Find out what content to post and how to design for social media.Continue reading
Why do you, a creative entrepreneur, need to find and join the best Facebook groups? Because you know that slapping up a company Facebook business page is just not enough to get the quality engagement you need. You want to be a part of communities that fulfill your creative business needs.Continue reading