When you’re handling your own online business, talking to your customers is often your biggest priority. While this is a bit easier when you’re starting out, once you get 30 or more messages a day, it can get a bit complicated.
Consider this…Why do hotels have front-desk officers? They’re the first to make contact with customers. They address concerns before seeking to ‘speak to the manager’.
You can do the same thing by hiring customer service representatives. Of course, it can be costly in the long run.
So when the idea of an automated system able to handle customer concerns first came out, business and brand owners got excited! The thought of having a “bot” to handle your front desk eliminates a lot of the issues.Continue reading
Using relevant and colorful images in your content should be a huge piece of your online marketing strategy. This is based on actual research! Find out which images to use and how to use them to boost your sales.Continue reading
At a 2-million active monthly users, Pinterest may be way smaller than the social media giant, Facebook. But it has clearly become one of the most useful platforms for bloggers as well as small business. This is because using Pinterest can actually increase your blog’s traffic exponentially. To learn how to increase blog traffic using Pinterest, read on…Continue reading