Laughingbird Software Refund Policy

Laughingbird Software’s Downloadable Software Policies

Downloadable Software Refund Policy

Thanks for joining us at Laughingbird Software. We are determined to make sure you’re satisfied with your purchase. One way we do this is by providing multiple means of support, easy tutorials and helpful social media accounts.

Please review these policies carefully as they are the terms of sale that govern your purchases at any of Laughingbird Software’s websites. They set out your rights and obligations with respect to your purchases, including important limitations and exclusions. Your placement of an order at Laughingbird Software constitutes your agreement that these policies apply to the order, so be certain you understand them before you place your order.

Please note that there are limitations on your right to return and obtain a refund for products.

Laughingbird Software- Electronic Software Downloads

At the time of checkout, Laughingbird Software will obtain an authorization from the credit card or payment provider you have submitted. Once the payment is authorized, Laughingbird Software automatically emails you a link so you can begin downloading your software.

With every Downloadable Software purchase, customer will have ongoing access to FREE e-mail support, use of Laughingbird’s forum, video tutorials, and social media groups/information.

We offer a refund if (1) a product was accidentally purchased more than once or (2) if an error was made during platform (Mac or Windows) selection, within 10 days of purchase.

We do not offer a refund (except as stated directly above) on any of our downloadable software which has already been sent to a customer by email immediately after purchase (see “Try Before You Buy” below). Unlike physical goods, once downloadable software has been issued, it is unfortunately not possible for us to receive a returned copy of the software. We will, however, assist you with your purchase in any way we can, within reason, and at our sole discretion.

Customer should carefully study the product information before purchasing downloadable software. Customers should contact Laughingbird Software with any questions regarding downloadable software before purchasing. Information about the software, in addition to Laughingbird Software’s web sites, may be found through on-site testimonials, the forum, Facebook or other social media accounts and third party internet reviews.

Try Before You Buy:

Those wishing to obtain a trial version can download it here and test out the software before actually purchasing.

Acceptance of Downloadable Software Refund Policy

It is your responsibility to familiarize yourself with this refund policy. By placing an order for any Laughingbird Software product, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy.

Software Replacement Policy

Laughingbird Software will not be responsible for software that is lost due to consumer error, failure to backup purchased software or power outages/surges. It is strongly recommended that you back up your purchase.

Laughingbird Software will, at its sole discretion, consider replacing identical software if purchase was made in the last 12 months and purchase information (e.g., order number, your name, date of transaction, email address, credit card number etc.) is positively identified.


Most recent update on 1/6/2016

Published on May 2, 2012