Help And Support

Welcome!  😀
Nice to see you here. We’ve got lots of places to get your questions answered.

You can start by simply clicking on this big question mark icon:

Latest Update

  1. The Creator7 – Latest version: 7.2.3 
    (released August 6th, 2016) is fully compatible with all Windows versions from XP up through the latest Windows 10 build. Also fully compatible with Mac OS X 10.11.6 and macOS 10.12
    (to find out which version you’re running, launch The Creator and pull down the Help menu or the Apple menu (for Mac users) and choose ABOUT)

Visit the Update page to get the latest version of the software
https://www.laughingbirdsoftware.com/updates/

 


MAC USERS:
If you’ve updated to the new Sierra, and the software has been acting funny, we have a temporary fix!

The New Sierra update has altered the way drag and drop works with The Creator software   🙁
We’re working on a fix!

For now, download this ‘beta’ version. We’ll be improving it more and more, but this version should work for you:
https://www.laughingbirdsoftware.com/Trials/TheCreator_Mac_Sierra_Beta.zip

 


 

Getting Help

  1. The best place to get help pretty quickly is through our new
    Laughingbird Software Group on Facebook!
    We have over 2000 members now and help is pretty quick if there’s a solution.

  2. Watch our tutorial videos
  3. If you’ve lost your purchase information, or need to redownload your software – you can look up your past orders.
  4. If your question is not answered above, please  Create a support ticket here.

 

Mailing List

E-mail:

 

Blog and Twitter and Instagram

The Laughingbird Software blog and Twitter feed and our Instagram page … all contain update notices and Laughingbird Software tips.

 

Forum

The Laughingbird Software forum is the place to talk with other Laughingbird users, share tips and tricks, and ask questions. 

 

Feature Requests

We’d like to hear your suggestions for making Laughingbird Software better. Please visit the Free Facebook Group!

 

Other places on the site you may be interested in:

 

Copyright © 2001–2016 Laughingbird Software, LLC. All rights reserved.