Jump to content
  • 0
JohnGonzalez

not recognizing templates

Question

The Creator V7 does not recognize the actual location of the templates (Logo Elements and Logo Libraries).  I have tried pointing to the proper location of the Laughingbird Documents folder location but I cannot find a file in the Laughingbird Documents folder that the software will recognize.  Is there a solution or do I have to reinstall everything?

Share this post


Link to post
Share on other sites

2 answers to this question

Recommended Posts

  • 0

As KD-did says, the Laughingbird Documents folder, the Logo Elements and Logo Libraries folders all need to be in a specific location. There is no configuration setting that you can change or set.

Now, I'll say this and you are on your own if you act on it. I have a lot of graphics! Therefore, when my C:\ drive began getting full, I moved my entire document folder to another drive. In Windows, not sure about MACs, you can change a windows configuration setting to point to your Documents folder. Once that setting is changed, Windows will know where to find your Documents folder and so The Creator will know where to find its folders.

Capture.PNG.51fe4765512efb70cc89867388bef6eb.PNG

Only do this if you are sure about what you are doing, and please make a backup first!

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×