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Looks really super!!!  Purchased it with Pay Pal. Money gone, no product. Refreshed, signed back into account. Nothing.  What are the procedures for refund?

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5 hours ago, DeanH said:

Looks really super!!!  Purchased it with Pay Pal. Money gone, no product. Refreshed, signed back into account. Nothing.  What are the procedures for refund?

No worries Dean! I just looked you up, and for some reason your welcome email with login info was returned. I just resent it to DeanHull@... and it got returned again!

So, I just need to directly email you a new password... but I'll need a new email address please :)

Please go to our support center at (this is the best place for us to work this out): https://www.laughingbirdsoftware.com/contact-us 

and let us know what email you'd like us to send the password to. Also, please make sure that your deanhull account is active so that you'll be able to get into your account. this may also be part of the problem. We can also change your account to another email.

Thank you Dean. We'll get this squared away :)

Lisa

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Thanks for your help! Not sure what went wrong, as I was logged in at the time, and could see my other software. ANYWAY all sorted out, thank you much!

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10 hours ago, DeanH said:

Thanks for your help! Not sure what went wrong, as I was logged in at the time, and could see my other software. ANYWAY all sorted out, thank you much!

You're welcome Dean! Glad to hear it :)

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