ecover templates dosen´t show up in LB software

[RoarSkogvoll 0]

I have installed ecover under documents and LB folder and Logo Libraries. The files are there, but they don´t show up in LB software.

What should i do?

Roar

[KD-did 137]

Welcome to the forum.  Try a cold re-boot.

[RoarSkogvoll 0]

Thank You - I´ve done that - didn´t work 

Roar

[KD-did 137]

And did you already have the first part downloaded  and installed?

 

Did you just click through the installation process or did you try pathing it else where than the Documents location?

[Sad Duck 98]

Okay. If your files are in the correct place, they should be where mine are in the first picture.

 

If they are, then when you open TC7, look at the menu to the left and they should be displayed there!

One other thing. Even if the eCover Templates folder is in the correct place in your Documents folder, make sure the template folders are actually in that folder! Sounds odd, but if the eCover Templates folder is empty, it will not show up in the menu on the left.

As an added note, please make sure you are running the latest version of TC7. v7.2.9

[RoarSkogvoll 0]

11 hours ago, gunsmoke said:

Okay. If your files are in the correct place, they should be where mine are in the first picture.

 

If they are, then when you open TC7, look at the menu to the left and they should be displayed there!

One other thing. Even if the eCover Templates folder is in the correct place in your Documents folder, make sure the template folders are actually in that folder! Sounds odd, but if the eCover Templates folder is empty, it will not show up in the menu on the left.

As an added note, please make sure you are running the latest version of TC7. v7.2.9

Thank you - yes my files is there. I can se eCover Templates in the meny to the left, but no templates show up to the right. I have reinstalled all files, but still have the same problem. 

[RoarSkogvoll 0]

14 hours ago, KD-did said:

And did you already have the first part downloaded  and installed?

 

Did you just click through the installation process or did you try pathing it else where than the Documents location?

Thank you - yes all is done the correct way. I can see the files and eCover Template in the menu, but the templates dosen´t show up

[RoarSkogvoll 0]

16 hours ago, KD-did said:

Welcome to the forum.  Try a cold re-boot.

Thank you - tried that - no result

[RoarSkogvoll 0]

14 hours ago, KD-did said:

And did you already have the first part downloaded  and installed?

 

Did you just click through the installation process or did you try pathing it else where than the Documents location?

Thank you - followed the prosess as with the other templates I have bought

[RoarSkogvoll 0]

Thank you for all help - it seems like some files was left in the cloud in Finder - after upload all worked

Roar :-)

[Sad Duck 98]

Glad you got it working. There have been problems before with Cloud storage. The program is set up to look in specific directories on your computer, not on a cloud drive. Users do keep trying this, and it never works out good.