Wrong price on purchase!

Discussion in 'Raves and Rants' started by BassDaddy, May 11, 2004.

  1. BassDaddy

    BassDaddy

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    I just purchased the $99 123 Combo package - through the forum link and yes I have cookies enabled. This was for the software only, no add-ons. Hoping that it would somehow provide the discount at the time of purchase I went for it and this is what it told me:


    How do I get this taken care of?

    A secondary concern was that the address showed https but the lock on my browser never locked. What's up with that?
     
  2. KD-did

    KD-did

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    Get a quick PM off to Marc (Laughingbird).
     
  3. Mr Laughingbird

    Mr Laughingbird Staff Member

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    BassDaddy wrote me.
    I've compensated him!

    It was my bad. I had written the cookie (the discount) to expire in 2005, but it has apperantly expired a year early! :0

    My eCommerce provider (http://www.digitalriver.com) has revamped the entire system on the back end. I guess I missed this link when I updated my price sheets and the cookie set itself back to the current year.

    I dunno - but I'm fixing it asap :)

    - Marc
     
  4. BassDaddy

    BassDaddy

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    Thanks Marc, fast response and excellent customer service! :35:
     
  5. derfall

    derfall

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    It happened to me, too on June 7th so the problem hasn't been fixed as yet. This is almost a month after Bass Daddy experienced the same problem.

    Art Derfall
     
  6. jamirae

    jamirae

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    Art,

    sorry you havent' gotten that resolved. Did you contact Marc about it? It's best to send him a PM (private message) through the forums as he's having email issues.
     
  7. Mr Laughingbird

    Mr Laughingbird Staff Member

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    This link is still spitting out the $139?
    Uh-oh.

    Sorry you guys! I'm yanking this offer until I can fix whatever is reverting.
    The actual price is $139, but I have a special script hooked up (for visitors to this forum only) that should discount it to $99!

    Sorry for your troubles Art.
    I'll have a look at this asap.

    - Marc
     
  8. derfall

    derfall

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    Thanks Marc.

    I love the software! There are some excellent artists behind the templates.

    I'll sign up to be an affiliate. If someone ends up at the $99 special via an affiliate link, would it still be commissionable? It would be a problem if they purchase it at the $139.95 price and a day later discover it on the same site for $99.

    ART
     
  9. Mr Laughingbird

    Mr Laughingbird Staff Member

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    Hi Art.
    Yes, every sale - no matter what the price of the software - will bring you $10(usd)

    I've discovered the problem behind the reverting "$139" - and I've fixed it. I'll upload the announcement once again.

    To compensate you for your misguided purchase :) I've emailed you personally. Check your mail.

    If you do sign up to be a reseller, you won't be able to actually tell everybody about the $99 deal unless I set it up in my Commission Junction (my affiliate service) account. But, it's a great idea. I can do that :)

    Thanks for the note Art!
    And welcome to the Laughingbird Forum :)

    - Marc
     

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