Wrong Package Purchased from Free Trial

Discussion in 'The Logo Creator' started by msubob, Sep 26, 2007.

  1. msubob

    msubob

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    Hello,

    I downloaded Logo Creator 5 today from the free trial and unfortunately realized to late that the product I really need is the CIC product. I see they are both the same price and CIC includes Logo Creator 5. Is there any way I can download CIC instead of just Logo Creator? Actually, initially I wanted the Corporate Edition but must have missed that in the purchase form. I appreciate anything you can do to help!

    Thanks!

    Robert
     
  2. Chris

    Chris Staff Member

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    Hi Robert. Welcome to the forum. Just send Laughingbird a PM about your order and he will get you taken care of. Please include your order information in this PM.
     
  3. KD-did

    KD-did

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    Robert, welcome to the forum. There is no DEMO for CIC to my knowledge. It is only when ordering that there would be a difference in the product's content...CIC having additional templates for envelopes and etc. If you buy during the trial period there is a $10 difference in price.

     
  4. msubob

    msubob

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    I sent Laughingbird a PM this morning, but have not heard back yet. Perhaps I should e-mail customer service.

    Thanks,

    Robert
     
  5. KD-did

    KD-did

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    No, sending a PM is the best move. PM's can't get lost to cyberspace.
     
  6. msubob

    msubob

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    Laughingbird PM address

    I have sent a PM to "laughingbird," but is that the correct PM address?

    Thanks,
     
  7. KD-did

    KD-did

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    A PM to laughingbird would be correct.
     
  8. msubob

    msubob

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    Why do you suggest a PM to Laughingbird when from my experience and other posts he doesn't reply. Should I wait a week? What a disappointment.

    I have been pleasant and patient. What gives?
     
  9. Mr Laughingbird

    Mr Laughingbird Staff Member

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    Hi Rob.
    Thanks for the note.

    I'm sorry for my delay.

    I'm a little confused however. You mention that you downloaded the free trail version of The Logo Creator.

    ... did you purchase it (from within the trail)? Or is it still the trial?

    The CiC (for now) does not have a demo version. So there's no replacing the download... you can simply purchase the CIC as well.

    The CIC contains a whole new set of logos (50) to use. Just like the Corporate Edition contains different logos than the Sports Edition.

    Let me know if I'm misreading this Rob!

    - Marc
     

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