V.6.6 Crash then can't save new file

Discussion in 'Questions or troubles updating' started by Captain1202, Jul 28, 2013.

  1. Captain1202

    Captain1202

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    I was saving a new logo and the software crashed while saving. Now I can't save a file. I get an error saying "myfile.png already exists try another name". No matter what name I try I get the same error message.
    Also, saw the thread on "shapes" folder. Where is it?
    And... I noticed in my "program files" folder on "c" drive I have two folders for Logo Creator, one date March, one in April. Should 1 of these be deleted?
    Thx for any input.
     
  2. Michael Cline

    Michael Cline

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    I can't save a png file. I get an error saying "administator.png already exists try another name". No matter what name I try I get the same error message.
     
  3. gcuneo2

    gcuneo2

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    Don't worry about deleting those folders- they don't take up much space....I'm working on the can't save issue....
     
  4. gcuneo2

    gcuneo2

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    SHAPES6.JPG
    The shapes folder is here:

    C:\Users\Condor (or whatever you main user name is)\Documents\Laughingbird Documents\Logo Elements

    (WHEN YOU FIND IT DELETE IT!) It has a DB file extension.

    NEXT DO THIS:

    1. While in the current logo elements directory, right mouse click, select NEW FOLDER, and create a new folder called SHAPES.

    2. UNZIP THE ATTACHED ZIP FILE INTO THAT FOLDER. That will take care of the crashing...
     

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  5. Michael Cline

    Michael Cline

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    Still having a problem after doing the above. I can't save a png file. I get an error saying "administrator.png already exists try another name". No matter what name I try I get the same error message.
     
  6. gcuneo2

    gcuneo2

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    try saving to a usb thumb drive....
     

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