1. New Software Notice alert!

    The new Web Graphics Creator (version 4.0) will be out soon.

    For now, version 3.0 is still active and works great on most Windows machines. It no longer runs on Macs using Lion or greater... (but the new version will fix this)

    So hang in there! It's almost done!

URGENT: Is Marc Still Alive?

Discussion in 'Web Graphics Creator' started by cb-uk, Jul 20, 2007.

  1. cb-uk

    cb-uk

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    I sent Marc a PM and an email asking for the correct PhotoObjects.net access code (as the supplied one didn't work - apparently everyone else has experienced the same problem :image09: )

    This was done on the 16th July, and I still have not heard anything.

    Is Marc actually around, or perhaps off on vacation / away on business?

    Either way, could someone please let me have a code urgently?

    Many thanks

    Clive

    PS If he is away from the office, doesn't he check his email?
     
  2. Borpean

    Borpean Staff Member

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    Hi Cb-uk... Yes Marc is out of the office and will be back first thing on Monday (23rd of july). Unfortunately he is the only one that can help you with the PhotoObjects.net access code as it is part of DigitalRiver (the service that allows you to purchase and download the software.) this is a glitch i nthe service not LaughingBird. Marc will remedy this as quick as he can.
    I will send him a private message to him from me regarding your issue.
    Hope this is helpful.
     
  3. Nickydude

    Nickydude MadLad Designs

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    I am also having the same issue, perhaps you can pass that on as well?
     
  4. Borpean

    Borpean Staff Member

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    I sure will Nickydude. Marc is aware of this and will get the service to fix it. Hang tight and he will take care of you.

    thank you
     
  5. Mr Laughingbird

    Mr Laughingbird Staff Member

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    Hi Clive, Nicky - I'm back.

    I've PM'd you both with the correct key.


    - Marc
     
  6. Borpean

    Borpean Staff Member

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    whooo hoo! He's back!
     
  7. Nickydude

    Nickydude MadLad Designs

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    Hi Marc, you've email me but just asked for my order number (which I've replied with) but didn't include a correct key. Was that supposed to be in the email you've sent or will it be in a later one, along with the bonus?
     
  8. cb-uk

    cb-uk

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    Marc,

    I tried to use the key that you sent me, and I got an error message:

    " Error:
    The activation code you entered is invalid or has already been used."

    Not used by me, incidentally :-)

    Any ideas?

    Thanks

    Clive



     
  9. Nickydude

    Nickydude MadLad Designs

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    I've heard nothing from you Marc since you last email asking for my order number on 21st. Please get in touch :(
     

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