I recently purchased Big Box Mascot and am having trouble. The download instructions state to copy the file bigboxmascot2 and paste it in the element folder. After I do this, I open the software and see the Bigbox Mascots in the drop down list but there are no images. I have reread the directions numerous times and I have deleted and tried several more times. My download was named Bigbox Mascot not Bigbox Mascot2. Not sure if that is a problem. When I double click in the element folder, I see four files regular, sticky, ds and read me. Can anyone tell me what I am doing wrong.