1. New Software Notice alert!

    The new Web Graphics Creator (version 4.0) will be out soon.

    For now, version 3.0 is still active and works great on most Windows machines. It no longer runs on Macs using Lion or greater... (but the new version will fix this)

    So hang in there! It's almost done!

The Thumbnails are not showing in the art center

Discussion in 'Web Graphics Creator' started by sarahzeldman, Nov 14, 2007.

  1. sarahzeldman

    sarahzeldman

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    I had LOTS of trouble downloading the Web Graphics Creator.

    Marc FINALLY helped -- after me sending several emails to get his attention.

    After many tries, We finally downloaded the software! I was so excited. But the software NEVER WORKED PROPERLY!

    The very next day after I got it downloaded, I sent you an email telling you of the problem. That was almost THREE months ago. I have sent emails and a request through your customer support page I have been IGNORED!

    I REALLY WANT TO USE THIS SOFTWARE SO PLEASE HELP ME!

    The problem is:

    When I go to the Art center and choose a logo set, the thumbnails DO NOT come up.

    Also, I was not asked for my unlocking code...or serial number, do I have to input these to get the thumbnails to come up? If so, where?


    PLEASE HELP ME GET THIS PROGRAM WORKING!!!

    DO NOT IGNORE THIS POST - PLEASE. I really want to use this software -- other less loyal customers would have given up by now!
     
  2. Mr Laughingbird

    Mr Laughingbird Staff Member

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    Hi Sarah.

    No thumbnails?
    Odd.

    Did you previously have a version of The Logo Creator already installed onto your machine?

    Do you have your Order number handy?
    See if you can PM it to me (Private Message). Let me look you up again.

    Also, what machine are you running on? Windows? Mac? Windows 98? XP?

    - Marc
     
  3. sarahzeldman

    sarahzeldman

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    I just sent a PM to you with my reply.
     

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