The "Submit Key" button appears to not work

Discussion in 'The Logo Creator' started by jcwiseman, Jan 6, 2012.

  1. jcwiseman

    jcwiseman

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    Hey Marc,

    Hate to bother you bud but a few days ago I sent you a Support ticket.

    The FAC (Flash Ad Banner Creator) installed fine within it's own folder in program files.
    The key was submitted and accepted.

    But, as for the ALC (Animated Logo Creator) and all my other Logo Creator packages go, not good.
    The "Submit Key" button appears to not work.
    I have uninstalled, rebooted and installed again five times now.
    After reading in the forum some and unzipping the files with Winrar I went back and unzipped them with my WinZip thinking that might help. Nope. Grrr again. heheheh
    The software does not work properly. So far that is...LOL

    Okay, cut to the chase.
    WHAT DO WE NEED TO DO HERE?
    I know by reading in the forum that this is not the first time this has happened.
    Help me. Help me. :-)

    Thank You,
    John

    PS: Let me know if you need some info from me like my receipts. See ya
     
  2. jcwiseman

    jcwiseman

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  3. jcwiseman

    jcwiseman

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    Well it has been two weeks now since my purchase and I still can not use the software.

    For some reason the Forum system will not even allow a PM to be sent to laughingbird.

    Thanks,

    John
     
  4. KD-did

    KD-did

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    The key code will only work on one product. Only products downloaded and opened after the first product will be unlocked with original key. Check your email for the codes for your other products to unlock or you can uninstall completely and reinstall other products.
     

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