Templates not loading up properly?

Discussion in 'General Support' started by amosffb, Dec 30, 2013.

  1. amosffb

    amosffb

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    It seems not all my templates open up with all the elements in place?

    some are missing graphics and some are missing lettering?

    Please help, cheers
     
  2. Jason.tilmon

    Jason.tilmon

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    I am having the same exact problem. I purchased the software last night and only had a few minutes to use it. I was excited to use it tonight after work and now after I click on any template it seems like everything is missing except for the text.
    I'm using a Mac running Snow Leopard.
    Hoping to hear a fix!
    Thanks
    Jason
     
  3. KD-did

    KD-did

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    You are experiencing a problem that is related to the OS "Snow Leopard" . Hopefully Marc will chime in.
     
  4. Jason.tilmon

    Jason.tilmon

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    Thanks, I hope so. I am so excited to use it. It was great last night. I tried reinstalling and still the same problem.
    Thanks again,
    Jason
     
  5. amosffb

    amosffb

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    Maybe if we can download an older version for now? it seems like the 6.0 version works okay?
    Then we can atleast use the software?? Big guns can you help here? thanks
     
  6. KD-did

    KD-did

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    In my reading here the V6 had a problem that V6.6 was suppose to fix. It appears that only MACS with Snow Leopard is experiencing problems. Unfortunately I haven't got any available links to send you to.
     
  7. amosffb

    amosffb

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    Hello, thanks for all your help though.
    I will try and contact support through the homepage on this issue. As I don;t seem to be the only one!!

    cheers for now and a happy new year to you!
     

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