Software not working - no one responding to emails

Discussion in 'General Support' started by susancartwright, Mar 6, 2013.

  1. susancartwright

    susancartwright

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    Software not working - no one responding to emails - sorry but have sent like 6 emails requesting support as need to download the software again as had missing files. It just wasnt working since the update so I have deleted it and need a new copy! ref 325847xx!!
     
  2. KD-did

    KD-did

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  3. susancartwright

    susancartwright

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    YAY someone replied! thank you! - yep tried everything made sure templates and any folders were in the righ spot ie documents - also I have looked up my order and have the receipt from that, but what do I do with it then
     
  4. KD-did

    KD-did

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    You have the "Laughingbird Software" folder in your documents folder? What did you use to unzip the program with
     
  5. KD-did

    KD-did

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    The order no you should be able to get a fresh download of your order.
     
  6. susancartwright

    susancartwright

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    thanks but where from, just cant seem to find the correct location to get that from - and thanks again for quick replys
     
  7. susancartwright

    susancartwright

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    when I click on it it says the link is no longer valid
     
  8. KD-did

    KD-did

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