Software keeps on crashing!

Discussion in 'General Support' started by Francisco Acosta, Jan 2, 2016.

  1. Francisco Acosta

    Francisco Acosta

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    Every Time I attempt to Import Images the software crashes? can someone please help?
     
  2. KD-did

    KD-did

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    What platform are you using?Have you tried importing from your desk top or from somewhere else? What size i the file ? And Is it a jpg, png or swf?
     
  3. Francisco Acosta

    Francisco Acosta

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    It does not even give me that option. I go to file and create a new template, then go to file select the option import png or JPG and it crashes :(
     
  4. KD-did

    KD-did

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    How long ago did you do the update to El Captain?
     
  5. snginc

    snginc

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    Can you give us the specifics of your system? windows or mac? what version of the operating system?
     
  6. KD-did

    KD-did

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    We have had a private conversation when he saw me here,He is Mac platform and running the El Capitan OS. Used the program for 2 years and now it isn't allowing importing.
     

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