Purchased Mega Pak and missing Web 2.0 and Alphabet

Discussion in 'The Logo Creator' started by BuckNrut, May 16, 2009.

  1. BuckNrut

    BuckNrut

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    Hello,
    Just purchased Mega Pak for $189 and I am missing Web 2.0 and others that should be in the Mega Pak? Is there a way I can get the missing items?

    Thanks for your help,

    John
     
  2. BuckNrut

    BuckNrut

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  3. BuckNrut

    BuckNrut

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    Anyone have any experience on the time frame here for support response?
     
  4. Wicked

    Wicked

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    There seems to be an old download still in there that Marc has not updated or removed so that the newest editions are included. There has been a few people lately reporting this. Marc the owner of this business seems to have been away for a short period of time recently but I would expect him to return shortly.

    Sending the email was a good thing to do because unfortunately he is the only one that can assist you with this. You may be able to expedite your problem a bit faster by sending a PM (Private Message) to him here on the forum. After that you will have to be patient for his reply. Here is the link to send him a private message. Just click on Send Message and choose to send a private message from the drop down menu.

    http://www.logodesignforum.com/forums/member.php?u=903
     
  5. BuckNrut

    BuckNrut

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    Thanks for the help. I also PM,d Marc with the issue. Hopefully I will hear from him soon :)

    Thanks again
     
  6. Wicked

    Wicked

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    Your most welcome and thank you for your patience in the matter.
     
  7. BuckNrut

    BuckNrut

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    anyone know when Marc may return?
     
  8. KD-did

    KD-did

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    There is no one that represents Marc and Laughingbird Software here in the forum. Try sending another PM to Marc . By including an order number in your original post here in the forum (which I removed) you may have created a situation that others have tried using and Marc believes he has already taken care of you. Be prepared to document your purchase.
     
  9. BuckNrut

    BuckNrut

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    Thanks,

    No problem documenting the purchase. Also purchased the extended download service. Anyone know if the download is fixed now? I was thinking I could maybe just uninstall and re download if it was fixed.

    I don't know what to do.
     
  10. BuckNrut

    BuckNrut

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    Got it taken care of. Thanks for the help!

    John
     
  11. Wicked

    Wicked

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    Glad you got taken care of John.
     

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