problem with video tutorials viewing within software

Discussion in 'General Support' started by Kay Brown, Mar 13, 2013.

  1. Kay Brown

    Kay Brown

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    Hi everyone .. I have two laptops.. one very new .. the other not so new.. I installed the logo creator software on my newer windows 8 laptop .. it functions well .. except on trying to view the video tutorials with in the software they are pixelated and totally messed up.. except for the audio .. I can view the tutorials on the logo creator website just fine .. so it is not a critical issue .. I installed the logo creator on my older 2nd laptop and the tutorials display okay with in the software .. has anyone else had this issue? . . any suggestions.. thank you very much
    Kay Brown
     
  2. gcuneo2

    gcuneo2

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  3. Mr Laughingbird

    Mr Laughingbird Staff Member

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    Hi Kay.
    Try Glenn's idea -- see if this works.

    Do all Youtube vids look blurry to you on your Windows8 machine? Or just my (logo creator) videos from my website?
     
  4. gcuneo2

    gcuneo2

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