I've been having problems that my tool had no templates or icons so got my link to special for old buyers and paid then tried to install looked ok but. I tried opening it and had the same problem no icons or templates installed like before. Not sure if I had to uninstall the software before installing what I hope the full version was and the bonus pack that it came with. So I tried going to uninstall from computer think I got a message error installation may have not installed correctly. I tried going to program files and use the uninstall option then said uninstalled fully but keep seeing the icon and it works opens the tool I even restarted but still there. So looks like there is something wrong please help.