No templates found

Discussion in 'Questions or troubles updating' started by NM DAVID, Jun 13, 2013.

  1. NM DAVID

    NM DAVID

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    I just bought this software and I couldn't find any templates in it.
    Can anybody help me address this issue of mine.
     
  2. gcuneo2

    gcuneo2

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    What OS, Android, windows or mac?
    What software?
    Where did you buy the software from?
     
  3. NM DAVID

    NM DAVID

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    hi there. I bought the logo creator from thelogocreator.com.
    I am using windows platform.
    I have tried uninstalling the software and installing it one more time, but the same problem persist; everytime I close the software on on it back the 'saved template' disappear.
     
  4. KD-did

    KD-did

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    Start with looking for and Deleting of any .DS_Store file in the Laughbird Document folders.
     
  5. NM DAVID

    NM DAVID

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    how exactly do I go about doing that?guide me please
     
  6. KD-did

    KD-did

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    The Laughingbird Documents folder must be in the Documents (or My Document )folder. In the Laughbird Documents folder are 2 folders Logo Elements and Logo Libraries. Check the folders there for any DS_STORE files and delete.
     
  7. NM DAVID

    NM DAVID

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    In my Laughingbird Document Folder, there are only the Logo Libraries folder which is empty. There isn't any Logo Elements folder or any DS_STORE files.
     
  8. KD-did

    KD-did

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    What are you using to unzip your download with? You are showing incomplete files. It is a GOOD idea turn off any accelerator or anti_virals during download to prevent damaging files.
    A GREAT FREE zip/unzipping program is http://www.7-zip.org/download.html.

    I would strongly suggest getting a fresh download after removing the current download if just using the new unzipping doesn't cure the situation.
     
    gcuneo2 likes this.

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