Hello, I recently had a malware invasion and it got so bad I backed everything up and reformatted . i tried to get into members area and see what all I have, but said unknown user. I know I have the logo creator as well as the you tube creator but I'm not sure about all the paks I have. people paks, charactor paks, several. Can anyone help. I don't remember all the names and I can find it but looking for a short cut instead of days of looking for my graphic tools. I bought logo creator in 2013. I think 6.0 then to 6.8 and you tube is fairly new and I can find it in jvzoo, butt why am i not a member to log in and see my purchases. thanks and this would really help. Because you guys have always been a great help!!