image problems

Discussion in 'The Logo Creator Updates' started by samii12, Sep 3, 2014.

  1. samii12

    samii12

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    hi there

    having problems with the software.

    whenever i try to load an image it won't. and when it does (after i clock out 2 or 3 times) it won't bring up the edit button option...

    I also noticed that it doesn't have any of the pictures thats uploaded by the software either so basically images not working.

    What's the deal?

    thanks sam
     
  2. snginc

    snginc

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    What type of images are you trying to import into the software? In what way do you want to edit the imported image? What packs do you have for logo creator?

    Jerome
     
  3. gunsmoke

    gunsmoke

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    MAC or PC? How are you trying to load an image?

    Read through this help file.

    Images must be in png or jpg format. File extension should be 'lower' case and not upper.
    If you are on a PC, insure that you run the program with Administrator rights. (Right-click and select 'Run as Administrator'.

    Let us know if you still have problems.
     

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