How do I get my activation codes?

Discussion in 'Raves and Rants' started by ecdumchus, Feb 25, 2009.

  1. ecdumchus


    Trophy Points:
    I bought 2 different software products yesterday, when I tried to use them, I get asked for a registration key. The website tells me that I would find that in my confirmation email. There is no such information in my confirmation email.
    I have sent 3 different emails looking for support, and all have been ignored.
    How do I get the keys to use the software I paid for?
    And why bother having a contact us link, if no one responds?
  2. KD-did

    KD-did Staff Member

    Trophy Points:
    If not using Paypal you receive 2 emails .One which is a confirmation letter from DigitalRiver the second with the for mentioned key in the letter body. When using Paypal there is only 1 email and it instructs you where to look up your order. You will need that information to PM to laughingbird along the email address used at the time of purchase to get a key.

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