Hi Everyone NellaVerns Here

Discussion in 'Introduce yourself!' started by NellaVerns, Apr 20, 2008.

  1. NellaVerns

    NellaVerns

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    Just purchased and it wont take my #,
    I bought TLC52_Corp_Setup and came with password. I installed and would not take key,
    it just sat their and did nothing, I double checked
    # and it was right. So I cancled it and now I can't
    put the number in anywhere. What do I do to put the number in it now.

    Thanks :image27:
     
  2. KD-did

    KD-did

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    NellaVerns, TLC key is case sensitive...any alphabetic letter must be upper case for the program to accept it.

    If you just downloaded and it stalled your computer may require a cold reboot.

    What program did you use to unzip TLC with?
     
  3. NellaVerns

    NellaVerns

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    I used all Cap's, I typed it just as it was in the e-mail. I used winrar to open it up, thru powerdesk6. What do I do now.

    Thanks:image28:
     
  4. KD-did

    KD-did

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    That just might be your issue . There are only 2 that are recommended for unzipping TLC and they are the latest version of StuFFit Expander (FREE) or Winzip. Others have caused problems with some of the program files.

    You will have to uninstall and remove the TLC file under "Program files" and if you don't still have a ZIPPED file on your computer you will need to get a fresh download and use either Stuffit Expander or Winzip.
     
  5. NellaVerns

    NellaVerns

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    Not Working - UNHappy

    :image27:
    I unistalled, downloaded winzip, reinstalled and it does the same thing.

    NOWORKY - is there somway I can bupass to get my full version working?

    Thanks


     
  6. KD-did

    KD-did

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    Just to make sure that we are both on the same page we are both talking about the TLC program key and not Photo Objects key....right?

    It is unclear to me if you also removed the TLC folder under "Program files" or not. If you don't
    remove that particular file you will not benefit from a fresh installation because the reinstall won't rewrite over the existing file so any damaged for missing files remain damaged or missing.

    Did you use an accelerator program for the download? In a few, extremely rare cases it becomes necessary to turn off firewalls for the download.
     
  7. Mr Laughingbird

    Mr Laughingbird Staff Member

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    Hi Nella.

    It sounds like you've already activated your software.
    .. when you mentioned that the program just 'sat' there, it could have been unpacking the logo sets that will magically appear after you put in your key.

    When you re-launched the software, and was not asked to enter the key, this tells me that the software is unlocked and all is well.

    ... did you purchase from the Trial version?
    If so, do you now notice any new logos?

    If not - send me a PM with your eMail address, first and last name and I'll look up your account.

    This is very strange.

    KD, thanks for trying to tackle this one!

    Marc
     
  8. NellaVerns

    NellaVerns

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    Marc

    Hi, yes we are talking about the TLC program key, I paid for program and then downloaded from your site. I did not purchase from the Trial version.
    Yes I removed the TLC folder under "Program files"

    Yes I used an accelerator program for the download ( Internet Download Manager ) , I did not turn off firewall for download.

    I never had this much trouble with my other downloads.

    I know it's not activated because when I try to change fonts it will only give me like 5 choises.

    When I put the key in and hit button ( Submit Key ) is when it does nothing, or is it suppose to do that and then you hit cancel, or what?

     
  9. KD-did

    KD-did

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    If that is all that is wrong Hit the F9 key and you should be good to go immediately. It usually fixes the problem permanently but I there was an update for those few that experienced that problem.
    http://www.thelogocreator.com/updates/
     
  10. NellaVerns

    NellaVerns

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    NellaVerns says thank you will try

    Iwill try this and let you know.

    also where do I get this UPDate?

    Thanks :image28:

     
  11. KD-did

    KD-did

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    Just follow the link in my post above.
     
  12. NellaVerns

    NellaVerns

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    NellaVerns says thank you - YA YA YA YA

    It worked, Thank You So MUCHHHHHHHHHHHHHHHHHH.:image28:

     
  13. KD-did

    KD-did

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    Sorry it took so long I just wasn't grasping what the exact problem was.
     
  14. youbackbut

    youbackbut Guest

    HI~~~I used all Cap's, I typed it just as it was in the e-mail. I used winrar to open it up, thru powerdesk6. What do I do now.please tell me
     

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