help!

Discussion in 'The Logo Creator' started by Billman1975, Mar 5, 2012.

  1. Billman1975

    Billman1975

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    Hi,

    I purchased the Logo Creator extra fonts for .99 but when it tries to download it I get this message:

    Error
    Sorry, the file downloading has been aborted by the server. Please try again later.*

    Also I got a message saying since I purchased the iPad version that I could enter my email address and get a free copy of the desktop version. I put in my email, but never got anything in my inbox.

    Hope someone can help, Thanks
     
  2. Mr Laughingbird

    Mr Laughingbird Staff Member

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    Hi Bill!

    You're speaking of the Logo Maker App for your iPhone, or the iPad?

    In either case - try this:

    Delete the App from the device. Then reinstall it from the App store.
    Don't worry, Apple won't charge you twice.

    After it's installed, head over to the "More Styles" area and choose to "restore purchases"
    This will re-install the images without charging you.

    Sorry for the troubles.
    We've submitted a new update to fix this! It should go live within days.

    - Marc
     
  3. Billman1975

    Billman1975

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    I have it for the iPad.

    I uninstalled and reinstalled, restored purchases but I still get the same error when trying to download the .99 cent additional fonts from laughing bird.
     

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