Hi, I'm having problems with your free Logo Creator upgrade. I have a brand new computer (about a month old, runs Windows 7) and I have to constantly keep downloading the Logo Creator upgrade. It will work for a couple of days, but then when I try to open the program, the shortcut is there on my desktop, but the program never opens. I have sent a couple of emails to your tech support, but never get a reply. PLEASE HELP, PLEASE! I'm a huge fan of your product (have been for years), but starting to grow tired of this tech problem. Thank you in advance for your reply and assistance.