Hello!

Discussion in 'Introduce yourself!' started by iechn, Apr 3, 2007.

  1. iechn

    iechn

    Messages:
    16
    Trophy Points:
    1
    :image28: Hello everyone!

    I´m new member and i´like to say hello beacause I think this forum help us all to know about the better use of the software.

    About this I have the first problem!!!I purchased and installed the trial version of Logo Creator V5.0, when acces the program the activation windows don´t appears!! and I do´nt know how to activate the Licence.

    Any Advise please!

    Thanks
     
  2. iechn

    iechn

    Messages:
    16
    Trophy Points:
    1
    The License don´t unlock the THC

    Hi! i´m still have a problem, the license worked fine, but did not unlock the trial version and the 40 logos set annunced in the web page I cánt see!!!

    Any help? please, I posted two days ago without any answer...

    Thanks

    Thhttp://www.logodesignforum.com/forums/images/Animated_Smilies/image27.gif
    :image27:anks
     
  3. Mr Laughingbird

    Mr Laughingbird Staff Member

    Messages:
    2,978
    Trophy Points:
    63
    Gender:
    Male
    Hi Iechn!

    Sorry I missed this the first time.

    Sounds like you've got the trial version? If so, you should be able to unlock it using a credit card. Only with the trial version can you use a credit card (or PayPal) from within the software.

    Once your credit card or Paypal payment is approved by my eCommerce provider (Softwrap) then the software should unlock automatically.

    Let me know how you downloaded the trial and if you've used PayPal or a credit card.

    - Marc
     
  4. iechn

    iechn

    Messages:
    16
    Trophy Points:
    1
    The license don`t unlock the software!

    Hi Marc thanks for answering!

    I used credit card and downloaded for the link of the trial version, including the backup Cd, that isn`t arrived yet.

    I recieved the license holder and the purchase order, from softwrap.com, when accesing the software the license works fine but it did not unlock the trial and the categories and 40 logos I cant see!!!

    I have tried to acces the software a week ago and nothing happens. Please help because I want to buy the Ad and flash creator for my web pages, but with this problem I`m not as sure, althout I think this program is very good, since the version 3.6 that includes a lot of categories and templates!

    Thanks

    Ivàn
     
  5. iechn

    iechn

    Messages:
    16
    Trophy Points:
    1
    Hi Marc!

    No answer to my problem??? I am waiting...
     
  6. Randy...

    Randy... Guest

    When you downloaded the file, did you save the zip file to your computer?
     
  7. iechn

    iechn

    Messages:
    16
    Trophy Points:
    1
    Hi Randy!
    Yes I saved it to the computer. I Installed an desinstalled 3 times and nothing happens...

    Any advice?

    Thanks
    Iván
     
  8. Randy...

    Randy... Guest

    Ok. Bear with me as I try to get all the info.

    The file you downloaded. Was it the trial version file?
     
  9. iechn

    iechn

    Messages:
    16
    Trophy Points:
    1
    Yes the trial version from the site linked to download.com
     
  10. Randy...

    Randy... Guest

    So, you didn't get a file when actually purchasing the software?
     
  11. iechn

    iechn

    Messages:
    16
    Trophy Points:
    1
    Sorry Randy I haved to reset the PC. No I didn´t received a file!!!
     
  12. Randy...

    Randy... Guest

    You mean you 'have' reset it or you are going to have to reset your computer?

    I'm not real sure what the process if for purchasing the license when already using the trial version is, but I'll ask Marc to stop in here and let you know what you need to do to get this up and running correctly.
     
  13. iechn

    iechn

    Messages:
    16
    Trophy Points:
    1
    Ok Randy, Marc said with the the license holder and the purchase order, from softwrap.com, will be unlocked, but until now, nothing happens!!!

    Thanks...still waiting for resolve the problem
    Iván
     
  14. MODCreations

    MODCreations

    Messages:
    130
    Trophy Points:
    18
    Gender:
    Male
    Hi and welcome to the board...:image28:
     
  15. Mr Laughingbird

    Mr Laughingbird Staff Member

    Messages:
    2,978
    Trophy Points:
    63
    Gender:
    Male
    Hi Ivan.
    ... I had sent you an eMail about this a few days ago. Apperantly, you didn't get it?

    See a PM from me.

    - Marc



     
  16. iechn

    iechn

    Messages:
    16
    Trophy Points:
    1
    Hi Marc.

    I have not yet recieved any PMs from you so far, try re-forwarding it again please.

    PS: This problem seems to be taking too long to be solved... I would really appreciate if we could come up with a solution ASAP

    regards Ivan
     
  17. Randy...

    Randy... Guest

    Ivan - considering the holiday we just had in the states here and the little bit of info that you provided in your initial post and the fact that you placed your question in the introduction section of the board (you lost 3 days right there) , I feel that you're being addressed pretty quickly. I also see you use a hotmail account, there may have been a chance that Marc's email to you was lost in a spam filter.
     
  18. iechn

    iechn

    Messages:
    16
    Trophy Points:
    1
    Thanks Michael for the welcome...I hope to learn from the members.

    Iván
     
  19. iechn

    iechn

    Messages:
    16
    Trophy Points:
    1
    Hi Randy!
    I received the PM, and apreciate to get the instructions from Marc to resolve the problem...

    Iván
     
  20. iechn

    iechn

    Messages:
    16
    Trophy Points:
    1
    Hi I have changed the email account to avoid mistakes

    Thanks

    Iván
     

Share This Page