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    The new Web Graphics Creator (version 4.0) will be out soon.

    For now, version 3.0 is still active and works great on most Windows machines. It no longer runs on Macs using Lion or greater... (but the new version will fix this)

    So hang in there! It's almost done!

Error Message on Startup

Discussion in 'The eCover Creator' started by teamglobal, Sep 2, 2005.

  1. teamglobal

    teamglobal

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    Hello,

    I just installed the software on a Windows 2000 computer - (Service Pack 4).

    The install went smoothly, but when I start the software I get the following error message:

    "The instruction at "0x0638ca98" referenced memory at "0x00000000". the memory could not be "read".

    "Click on OK to terminate the program"

    Any ideas on how to correct this?

    Thanks for your help.


    All The Best,


    Tony
     
  2. KD-did

    KD-did

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    Tony, try launching after a cold reboot. Your computer's resources may have been stretched.
     
  3. teamglobal

    teamglobal

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    Hi,

    Thanks for the cold reboot suggestion.

    I tried it and I still get the same error message.

    If you can think of anything else please feel free to
    post another suggestion.

    Thanks again.

    All The Best,


    Tony
     
  4. Gravy

    Gravy

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    Hi Tony this looks like a video card driver error message. You can check it at Windows techspot but I'm pretty sure I'm right.

    What type of vid card do you have?

    Update the drivers but make sure you have removed the old ones completly first. There is a program called Driver Cleaner Pro which is a free download do a Google and you will find it. Follow the directions and remove your vid drivers.

    Then reboot and reinstall the newest drivers for your particular card.

    Hope this helps.
     
  5. teamglobal

    teamglobal

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    Hi,

    I will take your suggestion and download Driver Cleaner Pro and refresh my video drivers.

    I am really anxious to see this fine software in action.

    Thanks for the suggestion.

    All The Best,


    Tony
     

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