Discounted Software

Discussion in 'Raves and Rants' started by BUNTBill, May 3, 2006.

  1. BUNTBill

    BUNTBill

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    Marc,

    I tried to take advantage of your April $24.95 discount on TLC Sports Pak, but your site wouldn't let me. I was charged the full $39.95, though it was ordered on 4/29/2006. How do I get the $15.00 refunded? Thank you.

    --BH

    Order number removed for protection.
     
  2. KD-did

    KD-did

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    The usual route is through a PM to Marc. I have removed the order number and sent a PM to Marc for you.
     
  3. BUNTBill

    BUNTBill

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    Thanks KD-did!
     
  4. blackknight

    blackknight

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    By the way BH WELCOME TO THE FORUM
     
  5. Mr Laughingbird

    Mr Laughingbird Staff Member

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    Hello Bill.
    I use DigitalRiver for my eCommerce needs. They handle shopping carts for Adobe, Symantic and a ton of others, including Laughingbird. The carts, when a sale price is announced, don't usually charge the full amount. ... did you see a "discount" before you actually hit the send button?

    Perhaps your cookies have been turned off. That could cause whatever script they are using to discount your order to show incorrectly.

    don't know.

    Send me a PM with your order confirmation number. I'll get it taken care of.

    - Marc
     
  6. KD-did

    KD-did

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    Marc, check your PMs I sent the order number to you after I removed it from his post.
     

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