I must say that as a potential buyer, I am not impressed. I downloaded the demo version and installed it with all the default options. When I went to run it, I clicked on Start -> Programs -> Etc and chose the TLC program to run. First problem, broken shortcut. How can you expect customers to run a program when a program that created it can't even find it? After I found the correct exe to run and ran the program, I thought that I would start with the tutorial that came in my welcome email - http://www.thelogocreator.com/tutorials.htm. Mistake #2. Following the instructions, I couldn't get past step 1. When I would select ANY logo set, all I could get was the readme section or a getting started section. After these initial problems, I decided to unstall and move on to another program. Before anyone asks, yes I did try to uninstall it and reinstall it. Same problems. Another thing for support to look at. Fix your emails to new download people. You give a link the the download page incase the person missed it. Unfortunately, that page is no good. Here is the url directly from the email. http://www.thelogocreator.com/demo/download_demo_now.html Congrat's to you that got it installed and working. You have greater patence than I do. From what I have seen, the graphics look great. Too bad I won't be able to create similar items with this program.