Corporate logo set

Discussion in 'The Logo Creator' started by JackR, Apr 23, 2008.

  1. JackR

    JackR

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    I went to open logo creator and my corporate logo set is gone, how do I get it back, I am using Vista and version 5 of LC
     
  2. awalck

    awalck Staff Member

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    Hi Jack, When did you see it last?
     
  3. KD-did

    KD-did

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    Did you recently do an update or upgrade?
     
  4. JackR

    JackR

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    No Upgrade

    I have done no upgrades or anything, I used it last about 1 week ago
     
  5. Mr Laughingbird

    Mr Laughingbird Staff Member

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    And it just disappeared?
    This is odd.

    Check your Program Files folder (if you're on Windows), or you Applications folder (if you're on a Mac). Check to see if you have two folders called "The Logo Creator"

    I can't imagine why the previous logos would suddenly disappear like this.
    Anybody else reading this have this problem?

    Marc
     
  6. MasterDesign

    MasterDesign

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    Never had this problem myself...
    do you have this folder;
    (E:\)Program Files\The Logo Creator v5\Logo Libraries\Corporate Edition
    and if you do, is it empty?
    MD
     
  7. JackR

    JackR

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    I only have one folder, The logo creator V5, in the logo libraries folder are 3 folders, one is business mascot, (it has logos in it, one says corporate logos, it is empty, the other is entertainment pak it has logos in it. I am as puzzled as everyone else is, any other suggestions??
     
  8. KD-did

    KD-did

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    Did you buy and install another Laughingbird product and install it as a standalone?

    If you bought the Corporate Edition there would/should be templates in it. There was one folder that was put into TLC for Marc's testing called Corporate Pack and that folder will be empty.
     
  9. JackR

    JackR

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    Yes I bought the TLC upgrader in 2006, installed it and had no issues. I added the entertainment collection february 2007,and mascot colletion march 2007
     
  10. KD-did

    KD-did

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    I am at a loss to explain what happened to the missing folder/templates but you should be able to be made whole by getting a fresh download of your original order and during the installation when asked if you have another edition of TLC answer yes the missing folder and templates should appear.

    http://www.digitalriver.com/dr/v2/ec_main.entry11?sp=10343&pn=1
     

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