Can't add image or assests after upgrade to 6.6

Discussion in 'The Creator V 7 Bug Reports' started by jbrightsky, Mar 28, 2013.

  1. jbrightsky

    jbrightsky

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    Hi,

    I can't get images to show when I drag from assets
    please see the picture
    see link http://imgur.com/dA6IjUA

    Cheers
    Bright
     
  2. Glen Rushing

    Glen Rushing

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    I'm having same issue as you are on my MAC. Upgrade installed without any errors but I can't get images to show same as you. Looks the same on my canvas as the link you provided.
    Just a tiny spec and nothing else.
    I submitted a Trouble Ticket last night and am waiting now for a response to it.
    Glen



     
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  3. Mr Laughingbird

    Mr Laughingbird Staff Member

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    Hi Glen, jBright --- did either of you, by any chance - buy version 6.0 from the Mac App store? (actually, it would be version 6.5)

    Let me know. I'll take care of you...

    Marc
     
  4. Glen Rushing

    Glen Rushing

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    No, I bought mine, 6.6, directly from Laughingbirdsoftware website yesterday. Also bought the Business Card module right afterwards.

    Glen

     
  5. Mr Laughingbird

    Mr Laughingbird Staff Member

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    Hi Glen ...So this was brand new for you? First time user?

    ... but above, you mention that you upgraded.
    What did you have installed before you upgraded?
     
  6. Glen Rushing

    Glen Rushing

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    Marc, for additional trouble shooting, I just installed TLC v 6.0 on my Windows 7 Home computer, did the Windows Upgrade to v 6.6 and it seems to be working fine, HOWEVER, I've only purchased the Business Card Module for MAC so not able to see if the same problem exists on the Windows computer as I didn't purchase the Windows version of the Business Card Module.
    Hope that helps a little bit in trying to narrow down where the issue is?
    Glen
     
  7. Mr Laughingbird

    Mr Laughingbird Staff Member

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    hmmmm... okay. So perhaps we're getting somewhere.
    I may be a bug with Snow Leopard. jbright, and Glen, ... you're both on Mac 10.6 (Snow Leopard). Correct?

    Jbright, sorry for asking the same questions.
    This thread is confusing
     
  8. jbrightsky

    jbrightsky

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    Yes, Marc
    For me, I'm using Mac 10.6.8

    Thank you for quick responses, even though it's weekend
     
  9. Glen Rushing

    Glen Rushing

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    Marc,
    Any luck figuring this out yet?
    It does appear to be a Snow Leopard issue since we are both using 10.6.8

    Glen

     
  10. Mr Laughingbird

    Mr Laughingbird Staff Member

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    Yes, this is (now) an OS 10.6 Mac issue.
    Version 6 worked, but v6.6 doesn't.

    We may need to recompile the code for "backword compatibility"

    Still working on it!

    (Any chance you're planning on upgrading to Lion? :D)
     
  11. Glen Rushing

    Glen Rushing

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    I HOPE you can get it compiled for backward compatibility.
    Would you have to recompile it from a 10.6.8 computer or can it be
    done from your LION version?

    I would like to upgrade to Lion, but this old Mac laptop won't accept it :(
    You want to buy me a new MAC? :)

    Thanks,
    Glen


     
  12. Mr Laughingbird

    Mr Laughingbird Staff Member

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    We're getting this fixed.
    Hang in there. Hopefully, we'll have this completed in a few days.

    Marc
     
  13. azifl

    azifl

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    I am having the same issue, any help would be greatly appreciated
     
  14. Mr Laughingbird

    Mr Laughingbird Staff Member

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    We're still working on this. It's a Mac Snow Leopard (OS 10.6) problem.
    For now, continue to use version 6.0.
     
  15. midiisle

    midiisle

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    I'm having the exact same problem as Glen and the others concerning images! I also put a ticket in weeks ago and have not heard back from anyone on this matter!
     
  16. Mr Laughingbird

    Mr Laughingbird Staff Member

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  17. Glen Rushing

    Glen Rushing

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    Works good now on MAC Leopard 10.6.8
    Thanks for the hard work Marc!
    Glen
     
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  18. Uli Kulz

    Uli Kulz

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    Last week I downloaded the new v6.6 but now I am not able to get any templates or anything else to open or work. I originally bought version 6.5 in the Apple store.

    It is installed on my Mac OSV 10.8.3 and I downloaded it from your website.

    Can you please help me by telling me what I need to do to get it to work? I am also thinking of downloading the business card maker but right now I am hesitating a bit till I get the new V6.6 to work like it did in th past.

    Your help and advice is appreciated.

    Uli
     
  19. TheInfoWiz

    TheInfoWiz

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    Hi Marc, Im having this same problem... but I am running windows 7 any ideas?

    ~james
     

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