I'm an Admin in the forum, I know the software inside out, and upside down. I've answered hundreds of questions--- but this morning all my Templates, all my custom made logos, all the add on paks-- and I do mean ALL, and a few dozen custom logos were gone! I had done nothing to the software: no updates, no "reverse engineering", no secret squirrel stuff-- The only thing I had done recently was install all the latest Windows updates (It wAs about 161MB for me). NOW FOR THE GOOD PART OF THE STORY... IT TOOK ME ABOUT 5 MINUTES TO REINSTALL EVERYTHING. I HAVE ALL MY LAUGHINGBIRD STUFF BACKED UP IN 4 LOCATIONS! 1. A backup copy on my Skydrive (It's now called "One Drive") 2. A backup copy on a usb Thumb drive 3. A backup copy on a 8GB sd chip 4. A backup copy on a different hard drive I grabbed the SD chip, put it in and copied everything back over in about 5 minutes! -NO order lookup -NO redownloading -NO waiting on a response from Marc for a redownload link.... ALWAYS BACK UP ALL YOUR LAUGHINGBIRD DOCUMENTS!