aiuninstalll.ini error - unable to install

Discussion in 'Installation issues' started by Zaf, Jan 29, 2014.

  1. Zaf

    Zaf

    Messages:
    1
    Trophy Points:
    1
    Gender:
    Male
    Hi
    I have just downloaded the 6.6 version of your software (The cleverbridge reference number: 55XXXX); however, I have been unable to install it on two separate computers (I have downloaded the software twice as well) and keep receiving the same error (unable to write to ../aiuninstalll.ini.) I woould appreciate your help on this Thanks Zaf
     
  2. KD-did

    KD-did

    Messages:
    8,134
    Trophy Points:
    113
    Gender:
    Female
    Is this a new purchase? Was the V6 installed first? It should not be removed before installing V6.6. TheV6.6 has no templates in it and only corrects bugs.

    Perhaps the download wasn't complete. Turn off any accelerators and anti virus during download.

    Unzip with 7zip if on a Windows platform machine. Available for FREE
    http://www.7-zip.org/

    Make sure you have the current Adobe AIR on board.
    http://get.adobe.com/air
     

Share This Page