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Showing content with the highest reputation on 10/31/2018 in all areas

  1. 2 points
    I think I found the solution. I seledt a template from the first part of the templates. I modify this template with my images and save it as png file. Then I select a template from the second part and insert the saved png file. Works quite wenn. Heinz
  2. 1 point
    I've actually never encountered that problem. Once I start moving an image, that's the image that moves. Interesting . . .
  3. 1 point
    The black boxes in the templates are nothing more than black box shapes to show you where your videos should go--- they do not contain placeholders. You need a video editor that can handle "composting" or layering. You get that message, which is really an error message in this case, when you try to drag and drop and image onto a selected element which is not text. You may find it easier to just delete the black boxes.
  4. 1 point
    You would make a clickable link on your Facebook page not on your template . Navigate to the MORE button and you will see where to start the process. For further instructions look to Facebook for inserting a clickable button.
  5. 1 point
    There has been a new way to get to your purchase links. Now it is set up through the "members" portal. Sounds to me that you haven't setup an account so you will have to request one through Support. Give your sales info and provide a receipt to speed up the search. Info: https://laughingbirdsoftware.helpscoutdocs.com/article/80-no-account-in-our-member-area

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