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  1. Yesterday
  2. aussiebaz

    Download issue

    thanks for that tip KD, I will try that
  3. Last week
  4. KD-did

    Download issue

    For trusted sites you may have a good chance of speeding up the download by turning off your anti-viral program.
  5. aussiebaz

    Download issue

    Thank you Lance, that worked. I appreciate your assistance with this
  6. Lance Tindall

    Download issue

    I thought you were trying to download the Animated Presentation graphics. What videos are you talking about? If you are trying to download the Animated Presentation graphics, then go to the download page and you'll see the Download Now buttons. Right - Click on a button and select 'Copy Link Address'. Go into your download manager and Right Click and select 'Paste'. That should get the job done. Let me know if you still need help.
  7. aussiebaz

    Download issue

    thank you, am on a PC. downloaded a Download manager and it asks for a Download URL. where do I find the url for the videos
  8. Lance Tindall

    Download issue

    Just to be sure, you use a PC, or MAC?
  9. Lance Tindall

    Download issue

    Hi there. I just download all sets for the Animated Presentation package without an issue, so, sorry to say, it must be your internet. If you have a download manager, or can google for a free one, then try that and see if it helps. Let us know if you still have an issue. Good luck.
  10. G'day from Australia, Loving this fantastic software but after purchasing the Animated Presentation Package I downloaded all, but am having an issue with the videos download. Not sure if it is my Internet but have had 4 attempts to download but it sits at 83mb then doesn't load any further Any assistance appreciated Aussiebaz
  11. Earlier
  12. Lance Tindall

    Staying on Element

    I've actually never encountered that problem. Once I start moving an image, that's the image that moves. Interesting . . .
  13. Thank you for your explanation! Heinz
  14. The black boxes in the templates are nothing more than black box shapes to show you where your videos should go--- they do not contain placeholders. You need a video editor that can handle "composting" or layering. You get that message, which is really an error message in this case, when you try to drag and drop and image onto a selected element which is not text. You may find it easier to just delete the black boxes.
  15. Hi, when I try to drag an image in a bumper template in a field for a video, i get an error message (first select a text or ecover elemnt.....). I selected a element but I always get the same message. Is it possible to drag a video into the template (that's what it says in the field). Thank you Heinz
  16. I think I found the solution. I seledt a template from the first part of the templates. I modify this template with my images and save it as png file. Then I select a template from the second part and insert the saved png file. Works quite wenn. Heinz
  17. Hi, When I draw an image onto an Author eCover template in most cases the image is distorted. How do I get the image undistorted? Thank you Heinz
  18. KD-did

    Staying on Element

    You could also try temporarily deleting an image while you move the other image. Look for the image as a single element that you can pull from the library to replace after a deletion.
  19. KD-did

    Staying on Element

    Try staying away from where image lines tend to merge together...try the opposite side away from where they meet.I can see where this one might cause some issues because of overlapping. Also you might want to check your mouse's sensivity settings. Read about it here: https://www.wikihow.com/Change-Mouse-Sensitivity
  20. KD-did

    clickable link

    You would make a clickable link on your Facebook page not on your template . Navigate to the MORE button and you will see where to start the process. For further instructions look to Facebook for inserting a clickable button.
  21. There has been a new way to get to your purchase links. Now it is set up through the "members" portal. Sounds to me that you haven't setup an account so you will have to request one through Support. Give your sales info and provide a receipt to speed up the search. Info: https://laughingbirdsoftware.helpscoutdocs.com/article/80-no-account-in-our-member-area
  22. HEllo TLC I purchased the product way back 2008. I reinstall it 2014 from the link you provided. (TLC 6.0). But I got a problem with my machine and need to download it again. Can you please provide me a link. Thank you. Gentri80y windows 7
  23. saw the youtube video on how to make a button that says buy here, how do you put that in a facebook template and make it clickable link?
  24. I have two problems, both are related. 1. First it is very difficult to select an element on the screen. 2. Secondly, once the element has been selected it is very very difficult to stay on the element to move it around on the screen. The program continue to, when I start to drag an element around on the screen, will not stay on that element. But will jump to another element. Suggestion~~ Maybe you need to develop a Navigation table that will easily let you select and element to move. And once you have pressed the mouse button to move the element the selection will not change. Projecto Rossin.tlc
  25. Lance Tindall

    Logo Creator Program

    Or download the FREE version. ( same as what you purchased ) https://www.laughingbirdsoftware.com/free-design-software-download/ Then download and install the FREE template set! https://www.laughingbirdsoftware.com/download-free-template-set/ After installing the program, then the free set. Then download and install any other templates you have purchased. Tips: Install the program FIRST! Then run the program and install the free templates. This insures everything is set up correct. Then install any other templates you have.
  26. It happens to be a 2 part download.You should be able just add the update. There is the program and the free template parts. https://www.laughingbirdsoftware.com/updates/
  27. I purchased the Logo Creator, but the download only installs template files. No executable program is installed anywhere. Windows 10. There is no application to choose on my computer to run the program and create logos.
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