When reporting problems...

Discussion in 'Raves and Rants' started by Lats, Oct 23, 2003.

  1. Lats

    Message Count:
    1,475
    Trophy Points:
    0
    In order to assist the developers to resolve any problems you may be experiencing, please provide the following information when reporting any problems:

    Platform (Mac/Windows)

    Operating System Version (OS X/XP Pro)

    Processor (Pentium 3 800)

    Installed memory (512 k)

    The more specific your information is about what set/edition you are experiencing problems with the easier it is to find solutions.
  2. Vinylman®

    Message Count:
    3
    Trophy Points:
    0
  3. KD-did

    Message Count:
    8,733
    Trophy Points:
    63
    Gender:
    Female
  4. Vinylman®

    Message Count:
    3
    Trophy Points:
    0
    I did not recieve the aforementioned Email. I tried to re-order the demo, but was informed that the email address I used was already registered.
  5. Vinylman®

    Message Count:
    3
    Trophy Points:
    0
    Found the problem. Mail filter blocked delivery of email. Problem solved. Thanx
  6. Sidewinder

    Message Count:
    1
    Trophy Points:
    0
    Help can't get info

    Hi all,

    New to forum and was trying to find out how to get Logo Creator and Corporate Identy Creator on another computer.

    I bought the programs some time ago and installed from the internet. did not get any disc. Well that computer died and I so far have not been able to find a way to get the programs onto this new computer. Have sent e-mails over the last year or so and no reply. Have change provider and sent that info to Laughingbird. Now get Ads for selling but don't know what to do about getting my programs back up. Marc has never answered any e-mails and I just found this forum. Any suggestions on how to get my programs would be appreciated.
  7. KD-did

    Message Count:
    8,733
    Trophy Points:
    63
    Gender:
    Female
  8. homejoblot

    Message Count:
    3
    Trophy Points:
    0
    Re: Registering program

    Hello:

    Just bought the web graphics program but when I try to register it, all I get is a page that I cant enter no information on.

    Any help would be appreciated

    Thank You
  9. Chris_Houg

    Message Count:
    479
    Trophy Points:
    16
    Marc probably hasn't gotten that page updated yet. I'll let him know.
  10. KD-did

    Message Count:
    8,733
    Trophy Points:
    63
    Gender:
    Female
  11. laughingbird

    Message Count:
    3,533
    Trophy Points:
    48
    Gender:
    Male
    Sorry about that.

    Chris, KD, thanks for the heads up.
    I've fixed the page.

    Marc
  12. homejoblot

    Message Count:
    3
    Trophy Points:
    0
    Thanks Guys,

    I can see I am going to really enjoy using your products and know I am going to get help when I need it.
    :image10-2:

    Thank you Again
  13. Jansventures

    Message Count:
    28
    Trophy Points:
    3
    Gender:
    Female
    Hey..Hope someone can Help..
    I never got the download the other day for the free 20 images. I made a tweet for
    Marc on the $7 sale. Would like to have this, How do I get the download?
  14. laughingbird

    Message Count:
    3,533
    Trophy Points:
    48
    Gender:
    Male
    Hi Jan.
    ... just sent you a private message. Look into your IN box here on the forum (in the upper right corner of the screen).

    This should help :)

    Marc

Share This Page