1. New Software Notice alert!

    The new Web Graphics Creator (version 4.0) will be out soon.

    For now, version 3.0 is still active and works great on most Windows machines. It no longer runs on Macs using Lion or greater... (but the new version will fix this)

    So hang in there! It's almost done!

Problems with WGC

Discussion in 'Web Graphics Creator' started by leroym, Nov 22, 2007.

  1. leroym

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    Hope everyone had a great thanksgiving!

    I am trying to build an ebook cover and everytime I try this I have problems.

    I uninstalled the WGC because it is so erratic. The cursor flutters constantly for one thing.
    When I click on one of those items in the lower right corner they pop up and before I can even get a good look they disappear. I try to get a new image and the old one stays and soon I have 3 or 4 images stacked up and at different angles.

    So I uninstalled it and installed it again and it is no better.

    I bought this almost a year ago and I have never got it to work properly.

    Do I need a fresh download or what?

    Thank you,

    LeRoy
  2. KD-did

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    LeRoy, I think a fresh download is in order without a doubt. Uninstall and remove the folder for the program under program files too.
  3. leroym

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    I removed WGC from everywhere.
    I found my receipt from December 3, 06 showing where I purchased WGC on CD. Problem now is that I can't find the CD.
    Can I get a new download by sending a copy of the order confirmation?
    If the answer is yes where do I send it?

    Thanks.

    LeRoy
  4. Chris_Houg

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    If you purchased from the online store, then:

    Phone: (952) 253-8400
    eMail: LaughingBirdCS@digitalriver.com

    should get you what you need.

    If it was included as part of another package, purchased the product in a store,
    or purchased other than from Laughingbird, you'll probably need to sent a PM to Marc (Laughingbird) with the info.

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