Marc, We have been trying for weeks to get a response from you on retrieving a key for software purchased and the links to digital river to accomplish that are broken? What does it take to get the key resent? You focus on getting new customers - how about focusing on keeping the ones you have. This would not be necessary if the software was compatible with Apples new operating system. Unfortunately it's not and we understand you are working on an update. Until that time we need to run your software on a Windows PC and need the key for the software.* Why don't you respond to customers by email Marc?