I have read through EVERY posting about this error, tried all suggestions and still no solution. It is a little frustrating that 1. The manual isn't out, yet there are little nuances to this software that have to be followed (it would seem) to get it to work. Is there NOT a simple answer to why a created logo...saved in the TLC logo folder (on the desktop or not..i've tried both), and saved without any . (period) in the name cannot be accessed again?