Do Support Messages Get Answered?

Discussion in 'Raves and Rants' started by frankp57, Sep 19, 2007.

  1. frankp57

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    Hi All,

    I have submitted three support messages (not here in the forum, but to the support desk[??]), none of which have been responded to.

    Anyone had any experiences (good or bad) with support requests. How long do they take to respond? Do they respond?

    Regards

    Frank
  2. KD-did

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    Actually support message goes through Digital River then to Marc... somewhere messages get lost to cyberspace which does cause a great deal of distress for Marc. The quickest route to Marc is actually leaving a PM (private message) here in the forum.
    http://www.logodesignforum.com/forums/private.php?do=newpm&u=903

    Sorry it took so long to answer you here in the forum but the admin and mods have been busy beta testing a new Laughingbird Software.

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