Can't Import Image into Business Card Creator

Discussion in 'The Business Card Creator version 1.0' started by Yehlen, Mar 28, 2012.

  1. Yehlen

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    I could not import the jpg or png format of my logos which I created in TLC into the business card creator. It keeps on giving error messages like error# 2038. How do I import my images to the business card creator?
    Yehlen, Mar 28, 2012
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  2. KD-did

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    The error code doesn't sound like any I have ever seen with any Laughingbird software product, have you tried importing either of the files into a different application or emailing the file to yourself ?
    KD-did, Mar 29, 2012
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  3. Yehlen

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    The logo I created in TLC can be exported/imported into Publisher or AI. But, I bought the Design Studio so I can seamlessly import the logo I created in TLC into the BCC. What is going on?
    Yehlen, Mar 29, 2012
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  4. KD-did

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    Perhaps it is a size issue rather than an actual error.
    KD-did, Mar 29, 2012
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  5. Yehlen

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    Also, now I could not save any artwork I create in BCC. Please help.
    Yehlen, Mar 29, 2012
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  6. Yehlen

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    I tried reducing the size of the file. It didn't work still...can't even save artwork I create in BCC. I just might ask for a refund if I can't make this work. Please help. Thanks.
    Yehlen, Mar 29, 2012
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  7. KD-did

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    When you "save" a file it will be a .TLC file which will launch the program but will not open the file, it is necessary to also "import" a saved tlc file onto canvas. Try exporting your file to the desk top.

    I would try getting a fresh download and reinstalling the program.
    KD-did, Mar 29, 2012
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  8. laughingbird

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    Hmmm....

    Hi Yehlen.

    I'm sorry to hear this.
    Are you running Vista or Windows7?

    If so, try this:

    -- Right click over the business card creator's icon.
    -- Choose "Run as Administrator" from the Properties tab.

    Also, make sure to update your copy of Adobe Air - it's free.
    AIR is a Flash - like component I use to run The Business Card Creator.

    The Business card software should do this automatically, but apparently, this isn't the case with you.

    http://get.adobe.com/air/

    Let me know if that does the trick for you.
    laughingbird, Mar 29, 2012
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  9. VladimirL

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    I'm on Windows 7 and I have the same problem.Can't import images to a business card creator. I've got Adobe Air upgraded,problem won't go away.I'm currently "using" v5 logo designer,because you don't send an upgrade link to my e-mail.I've requested it 5 times this week. Tried to reinstall software,problem won't go away.Can't re-download software off of your web site because I've bought your software on ebay.So,no confirmation/order #.
    VladimirL, Jul 12, 2012
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